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Choose from our secure and convenient payment options
What is Fiuu?
Fiuu is a secure leading payment gateway and merchant service provider that allows you to make real-time online payments making a seamless payment with many options including:-
Cards: Visa or Mastercard (Credit or Debit)
Internet Banking [FPX]: Maybank2U, CIMB Clicks, Public Bank, Hong Leong Online, RHB Now, Bank Islam, Bank Rakyat, Bank Simpanan Nasional (BSN), Affin Bank, Alliance Bank, AMonline, HSBC, Kuwait Finance House, OCBC Bank, Standard Chartered Bank, UOB, Agrobank, Bank of China, Union Pay.
QR and E-Wallets: Touch 'n Go eWallet, DuitNow QR Code, Shopee Pay, Boost, Alipay, Wechatpay, Union Pay.
Quick Pay: Google Pay.
Frequently Asked Questions
To make a secure and seamless payment using Fiuu, follow these steps:
Select "Fiuu" as your payment method at the checkout page.
Choose your preferred payment option:
Cards: Visa or Mastercard (Credit or Debit)
Internet Banking (FPX): Select from Fiuu's supported banks, including Maybank2U, CIMB Clicks, RHB, Public Bank, HSBC, and more.
QR & E-Wallets: Choose from Touch 'n Go eWallet, DuitNow QR, ShopeePay, Boost, Alipay, WeChat Pay, or UnionPay.
Quick Pay: Select Google Pay if enabled on your device.
If using Internet Banking (FPX):
Log in to your selected bank using your secure credentials (e.g., username, password, and OTP/TAC code).
Review the transaction details and confirm the payment.
Once your transaction is completed:
You will receive confirmation from Fiuu, your bank, and the merchant via email or on-screen notification.
Note: Always ensure your email is entered correctly during checkout to receive all notifications.
There are 3 methods to confirm your successful Fiuu transaction:
• Online receipt provided by Fiuu
• Email notification sent by Fiuu system (provided you entered your email address at the bank selection page)
• Online receipt provided by the merchant
No, it is not possible to cancel a successful Fiuu transaction via the system. However, you may contact us for further arrangements.
The minimum transaction amount is RM1.00 and the maximum amount is limited to RM20,000 per transaction. The limit is subject to your internet banking withdrawal limit with your bank, whichever is lower.
What is Installment Plan (IPP)?
IPP is a repayment scheme that allows you to use your credit card to purchase our products and pay in equal installments over a set period. Each installment is calculated by dividing the purchase amount by the installment period evenly with 0% interest. If there is a remainder, the remaining sum is added to the last installment. You must pay the full amount of each installment on or before the payment due date as stated in your card statement.
| Bank | Tenure (Months) | Minimum Amount (RM) |
|---|---|---|
| AEON Credit | 6 | RM500 |
| 12 | RM1,000 | |
| 18 | RM2,000 | |
| Maybank, CIMB Bank, Public Bank, Affin Bank, AmBank, Citibank, HSBC, RHB Bank, OCBC, Standard Chartered, BSN, Alliance | 6 | RM500 |
| 12 | RM1,000 | |
| 24 | RM2,000 |
Frequently Asked Questions
While direct IPP (Installment Payment Plan) via the online payment gateway is not supported, but you can still enjoy our online deals with Installment Plan by following these simple steps: 1. Select "Offline Installment Pay" as your payment method during checkout. 2. Visit the nearest showroom to complete your payment using a supported credit card. Our team will assist you with your order and set up the IPP in-store.
IPP for Ashley Furniture HomeStore East Malaysia is applicable for credit cards (Visa & Mastercard) only.
Yes, a minimum purchase of RM500 (for 6-month IPP) and RM2,000 (for 24-month IPP) is required - either a single product or a combination of products totaling RM500 or more.
No, there are no processing or additional fees. You only have to pay the total transaction value.
Once your order is submitted, the payment method cannot be changed directly. However, if you've selected "Offline Installment Pay" and have not yet completed the payment at our showroom, you may request to void the order by contacting us at 016-288 8450.
Once the payment has been approved by your credit card issuer, the transaction will be processed immediately.
No, IPP is only applicable for credit cards.
What is Atome?
Our Buy Now Pay Later option is the perfect way to get what you need and pay for it later via monthly installments. With just a few clicks, you can make your purchases conveniently via PayLater by Atome.
Frequently Asked Questions
Buy Now Pay Later allows you to split your payments into monthly installments with 0% interest. If you opt for PayLater by Atome, you can either choose to pay in 3 monthly installments or pay in full the next month with 0% interest.
Using Atome for online purchases is simple. Just follow these steps:
1.Add your desired items to the cart and proceed to checkout.
2.On the payment page, select Atome (Pay Later) as your payment method.
3.You will be redirected to Atome's secure platform to log in or sign up.
4.Choose your preferred installment plan (usually split into 3 interest-free payments).
5.Complete your purchase and receive confirmation.
Note: Approval is subject to Atome's terms and eligibility. Make sure you have the Atome app installed and your account is verified.
Download Atome through Google Play Store or Apple App Store. After downloading, open the application and register your details. Atome requires users to be at least 18 years old. Please ensure your personal details are accurate to prevent any misuse of identities.
Atome does not have a minimum purchase requirement, but they do have maximum purchase limits. For debit card holders, the maximum purchase is RM1,500 (including other ongoing installments), while credit card holders have a maximum purchase limit of RM5,000.
What is Buy Now Pay Later?
Buy Now and Pay Later is a short-term financing option that allows you to spread the cost of purchase into multiple instalments. It is a popular alternative to traditional credit card payments and personal loans which often come with higher interest rates and not much flexibility. BNPL can be availed using your credit and debit cards.
Frequently Asked Questions
Other Buy Now, Pay Later (BNPL) Options at Ashley Furniture HomeStore East Malaysia:
MobyPay / Moby Islamic
Tenure options: 2 months, 3 months, 6 months
GrabPay Later
Tenure option: 4 months
Shopee PayLater
Note: Fees and charges are borne by the customer.>
BNPL payments are not completed directly online. However, you can still enjoy our online promotions by following these simple steps:
1. Select "Buy Now Paylater (Offline)" as your payment method during checkout.
2. After checkout, WhatsApp us at 016-288 8450 and request to scan the BNPL QR code or visit our nearest showroom to scan and complete your payment using your chosen BNPL provider.
