Your order is ready for online status-tracking shortly (15 minutes approx.) after it is placed! If you have created an Jackhan Furniture Sdn Bhd account when placing the order, go online and log into My Account, then click on Order History.
Guest order tracking is also available on line; navigate your mouse to my account at the top of the page, click order status, and then enter in your confirmation number, your email and your billing post code, under the area of unregistered customer order status. (To find your confirmation number check the email we sent you when your order was placed on line.)
If you checked out as a guest, please call Customer Care at +6010-9661158, Monday through Friday, 9 a.m. to 6 p.m. and we will be happy to assist. Have your confirmation number, email, and billing post code to use this service (confirmation number is located within your emailed order confirmation.)